Personal care homes (PCHs) provide care to people who face significant and multiple challenges. Strategies are needed to help care providers continually improve the quality of the medical and social care in PCHs, and to help Manitobans identify facilities where they may like to live. The purpose of this study was two-fold. First, we identified clinical quality indicators (QIs) that providers and planners feel are most appropriate to use in PCHs. We compared these QIs across facilities in ways that help stakeholders identify residents for whom quality of care is good and also where improvements may be needed. Second, by reviewing existing websites and the academic literature, we developed a list of recommendations for developing a PCH report card website in Manitoba. This website should be designed to help people identify PCHs where they or their loved ones would like to live, and to facilitate discussions between residents and providers about the goals of PCH care.

All files are available online through the links on the right hand column of this page.

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For a full list of MCHP Deliverables please see here