Term: Process Quality Indicators (QIs)

Glossary Definition

Last Updated: 2013-03-25

Definition:

Indicators that reflect the standards of care provided by evaluating the clinical and interpersonal effectiveness (care) of healthcare staff without necessarily taking into account the health needs of the individual. (Campbell et al., 2000).

Related terms 

• Outcome / Health Outcomes Quality Indicators (QIs)
• Quality Indicators (QIs) - Quality of Care Indicators

References 

• Campbell SM, Cantrill JA, Roberts D. Prescribing indicators for UK general practice: Delphi consultation study. BMJ 2000;321(7258):425-428. [Abstract] (View)
• Doupe M, Brownell M, Kozyrskyj A, Dik N, Burchill C, Dahl M, Chateau D, De Coster C, Hinds A, Bodnarchuk J. Using Administrative Data to Develop Indicators of Quality Care in Personal Care Homes. Winnipeg, MB: Manitoba Centre for Health Policy, 2006. [Report] [Summary] [Additional Materials] (View)
• Katz A, Martens P, Chateau D, Bogdanovic B, Koseva I, McDougall C, Boriskewich E. Understanding the Health System Use of Ambulatory Care Patients. Winnipeg, MB: Manitoba Centre for Health Policy, 2013. [Report] [Summary] (View)